Returns & refunds

For hygiene and food-safety reasons, sweets and snacks cannot be returned once delivered, unless they arrive damaged, spoiled or different from what you ordered.

If a pack arrives damaged, tampered with, spoiled before its best-before date, or isn't what you ordered, email norukutheeni25@gmail.com or call +91 9360228893 within 24 hours of delivery with your order number and photos of the product and packaging. We'll send a fresh replacement or give you a full refund for the affected items.

Unpaid orders can be cancelled from your order page. Paid orders can be cancelled by contacting us before they are prepared for dispatch. Custom and bulk orders can't be cancelled once preparation has started.

Approved refunds are issued to the original payment method (UPI, card, net banking or wallet) within 5–7 business days. Your bank may take a few additional days to reflect the credit.